Terms and Conditions Waze99 — Your Platform Guidelines

1Acceptance of Terms and Conditions

Welcome to waze99, Malaysia's trusted online gaming platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and waze99 ("Platform", "we", "us"). By accessing, browsing, or using any part of the waze99 platform, you acknowledge that you have read, understood, and agree to be fully bound by these Terms.

These Terms apply to all users of the waze99 platform without exception — including casual visitors, registered members, promotion participants, and mobile app users. Your continued use of our platform following any amendments to these Terms constitutes your automatic acceptance of those changes.

2Eligibility & Account Registration

To register and use waze99 services, you must meet all of the following requirements without exception:

• At least 18 years old at the date of registration and throughout the period of platform use.
• Being an individual acting in a personal capacity, not as a representative or agent of any third party.
• Does not reside in a jurisdiction where online gambling is prohibited under applicable local laws.
• Has never been declared bankrupt or is currently undergoing insolvency proceedings while using the platform.
• Having full legal capacity to enter into a binding agreement.

During the registration process, you are required to provide accurate, complete, and current information including your full name, date of birth, active email address, and valid phone number. False or misleading registration information constitutes a serious violation of these Terms and may result in account termination and confiscation of remaining funds without notice.

Waze99 conducts a Know Your Customer (KYC) verification process as part of the platform's compliance responsibilities. You may be asked to submit a valid proof of identity, proof of address, and relevant financial documents at any time. Failure to provide the requested documents within the stipulated timeframe may result in a temporary account restriction or termination.

3Account Management & Security

Each player is only permitted to have one active account on waze99 at all times. Owning multiple accounts — whether under your own name, using different identities, or across different devices — is strictly prohibited and constitutes grounds for immediate account termination and confiscation of all wins and remaining funds.

You are solely responsible for:

• Keeping your waze99 account password and login credentials confidential at all times.
• Ensuring no other party accesses or uses your account without authorisation.
• Immediately report to the waze99 support team if you suspect any unauthorised access to your account.
• Update your personal information via your account dashboard whenever any changes occur.

Waze99 is not liable for any losses arising from unauthorized access to your account resulting from your negligence or failure to safeguard your login credentials. However, our security team is always ready to assist you in such situations.

4Deposits, Withdrawals & Financial Transactions

All financial transactions at waze99 are processed in Malaysian Ringgit (MYR) using payment methods supported by the platform at the relevant time. The list of available deposit and withdrawal methods can be found in the Withdrawal our platform.

Deposit Requirements:

• Minimum and maximum deposit limits vary by payment method and are subject to change from time to time.
• All deposits must be made using a payment method registered in your own name — third-party deposits are not accepted.
• Deposited funds will be credited to your account upon successful payment verification.

Withdrawal Requirements:

• Withdrawals may only be made to the same account or payment method used for the deposit ("same-source principle").
• Waze99 reserves the right to request additional verification before processing withdrawal requests, particularly for large amounts.
• Each withdrawal will be processed within the stipulated business hours, subject to the completion of account verification.
• Waze99 is not responsible for delays caused by third parties such as banks or payment processors.

5Bonuses, Promotions & Rewards Programme

Waze99 offers a variety of bonuses and promotions from time to time to reward our loyal platform members. All bonus offers are subject to the specific terms stated alongside each promotion, and those terms should be read together with this section.

General terms applicable to all waze99 bonuses:

• Wagering Requirement: Each bonus must be wagered the specified number of times before winnings can be withdrawn. The exact wagering ratio is stated in each promotion's terms.
• Validity Period: All bonuses have an expiry period. Bonuses not used within the specified timeframe will expire automatically without compensation.
• Bonus Wagering Limit: While using bonus funds, a maximum bet limit per spin or per hand applies. Placing bets that exceed this limit using bonus funds may result in the forfeiture of winnings.
• Eligible Games: Not all games contribute equally toward wagering requirements. Certain games may be excluded from bonus fund usage.

Waze99 reserves the right to cancel bonuses, decline promotions, or terminate accounts if we detect any attempt to manipulate the bonus system through bonus abuse, multiple account creation, or any other fraudulent method. waze99's decision in such matters is final.

6Game Rules & Fairness

All games available on the waze99 platform are operated by licensed software providers and have been audited by independent international certification bodies. The Random Number Generator (RNG) systems used have been verified for fairness and randomness of outcomes.

Waze99 has zero tolerance for any form of cheating, including but not limited to:

• Use of automation software, bots, or third-party tools to influence game outcomes.
• Exploiting technical bugs or system vulnerabilities to gain an unfair advantage.
• Player collusion to manipulate game outcomes in multiplayer games.
• Any form of fraud that causes harm to the platform or other players.

In the event of a dispute over game results, waze99's server records are final and shall override any screenshots or other evidence submitted by the player. Should a technical failure occur during a game session, waze99 reserves the right to void the affected round and refund the original wager amount to the player.

7Accepted Player Conduct

Waze99 is committed to maintaining a safe, respectful, and enjoyable gaming environment for all members. By using our platform, you agree not to engage in any of the following conduct:

• Using offensive, abusive, or threatening language on the platform or through customer support channels.
• Spreading false or misleading information about waze99 to other users.
• Attempting to access other users' systems, databases, or accounts without authorization.
• Using the waze99 platform for any illegal purpose or in violation of any applicable laws.
• Uploading or distributing harmful content, viruses, malware, or malicious code in any form.

Violations of any of the above codes of conduct may result in a warning, temporary suspension, or permanent account termination depending on the severity of the breach. waze99 reserves the right to pursue appropriate legal action against any individual who causes harm to the platform or its users.

8Intellectual Property & Copyright

All content on the waze99 platform — including design, logos, graphics, text, software, user interface, and the trademark name "waze99" — is the exclusive property of waze99 or its relevant licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the waze99 platform for personal, non-commercial purposes only. This licence does not grant you the right to:

• Copying, reproducing, distributing, or publishing any part of the platform without written authorization.
• Reverse engineering, decompiling, or modifying the platform's software or code.
• Using waze99's name, logo, or trademarks for any commercial or promotional purpose.
• Creating derivative works based on any part of the platform or its content.

9Liability Limits & Disclaimer

The waze99 platform is provided on an "as-is" and "as-available" basis. While we make every effort to ensure continuous and uninterrupted service, waze99 makes no guarantee that the platform will always be available, error-free, or suited to your specific needs.

Waze99 will not be held liable for:

• Any direct, indirect, incidental, or consequential losses arising from the use of or inability to use the platform.
• Losses resulting from service interruptions, technical failures, or scheduled system maintenance.
• Actions or inactions by third parties, including payment providers, game providers, or telecommunications networks.
• Losses arising from a player's negligence in maintaining the security of their account.

Under no circumstances shall waze99's total maximum liability to you exceed the total amount deposited into your waze99 account in the 30 days preceding the relevant claim.

10Account Termination & Closure

You may close your waze99 account at any time by contacting our customer support team. Before closure, ensure all pending wagering requirements have been met and any eligible balance has been withdrawn.

Waze99 reserves the right to suspend or terminate your account without prior notice under the following circumstances:

• Violation of any terms and conditions set out in this document.
• Confirmation that registration information is false or inaccurate.
• Detection of fraudulent activity, money laundering, or other illegal activities.
• Multiple accounts held by the same individual.
• Requests from legal or law enforcement authorities.
• Death of the account holder (the account will be processed in accordance with established procedures).

In the event of account termination due to fraud or serious breach, waze99 reserves the right to retain any remaining funds as compensation. In cases of termination at the player's request or through no fault of the player, any valid remaining balance will be returned following the required verification.

11Responsible Gaming

Waze99 takes our commitment to responsible gaming seriously. We believe that gaming should remain an enjoyable form of entertainment and should never become a source of financial hardship or personal stress for any individual.

The waze99 platform provides the following tools to help players manage their gaming habits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Loss Limit: Loss limits allow you to automatically cap the amount you can lose within a set period.
• Session Time Limit: Manage your playing time by setting reminders and session time limits.
• Cool-Off: Take a temporary break from the platform for 24 hours up to 6 weeks as needed.
• Self-Exclusion: A full self-exclusion option is available for those who need a long-term break from gaming activities.

For more information on these tools and professional support resources, please visit the Responsible Gaming ours. Remember, if gaming no longer feels enjoyable, it is time to stop.

12Terms Amendment, Governing Law & Dispute Resolution

Waze99 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our absolute discretion. Material amendments will be communicated to registered members via platform notifications or email at least 7 days before taking effect, except in urgent circumstances that require immediate changes.

These Terms and Conditions are governed by and interpreted in accordance with applicable laws. Any disputes arising from or in connection with these Terms shall be resolved through the following process:

• First Level: Contact the waze99 customer support team directly to resolve issues through amicable discussion.
• Second Level: If an issue cannot be resolved within 30 days, the parties may refer to a recognized alternative dispute resolution (ADR) procedure.
• Third Level: Any formal legal action must be submitted to a court of competent jurisdiction.

If any provision of these Terms is found to be invalid, unenforceable, or contrary to law by a court of competent jurisdiction, that provision will be deemed modified to the minimum extent necessary, while all other provisions of these Terms will remain in full force and effect.

This Terms and Conditions document constitutes the entire agreement between you and waze99 regarding use of the platform and supersedes all prior agreements, negotiations, or communications relating to the same subject matter.